Product

Frequently Asked Questions

Below is a list of the commonly asked questions about our services. While understanding that every order is unique, the information provides general guidelines and information about Kenzanwholesale.

Yes, we offer samples with multiple specifications, allowing you to confirm that your requirements are met.

We offer transportation by air, sea, or rail, with the chosen method affecting the product’s time and cost. For faster delivery, we recommend air transportation.

Production typically takes 1-2 weeks depending on the order size. Once your order is confirmed, production will begin immediately.

Unfortunately, we require payment before production. Once payment is received, your order will be confirmed for production. Please use the provided payment method for processing.

Please contact us via email or fill out the “Request Quotation” form on our website. Once we receive information about the solution you need, we will provide a quote for you asap.

Please send your work in a vector format that can be edited in Adobe Illustrator. We accept files in PDF or AI format.

Unfortunately, we do not accept returns for products that do not meet your needs. We recommend requesting samples before placing your final order to ensure that you only pay for what suits your requirements.

We allow customers to order the quantity they like. However, please note that you can save money by ordering more products. Please feel free to request a quote through our website.

Flower Arrangement Solution Resources

What is ikebana art?

Ikebana Art is a Japanese practice of floral arrangement blending beauty and balance, weaving a unique story through nature’s language.

Read More »

Get Started with Kenzan Wholesale Today!​

Contact us today, and our team will respond promptly. We are always dedicated to meeting your expectations and exceeding them. Fill out the form now!

All of your message will be replied within 12 hours.

Get A Free Quote